Receptionist

The Receptionist serves as the first point of contact for clients, customers, and guests. The role includes handling phone calls, scheduling appointments, maintaining records, and supporting day-to-day office tasks. A Receptionist must maintain a friendly attitude, handle tasks efficiently, and represent the organization professionally.

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Key Responsibilities

• Greet visitors and direct them to the appropriate person or department.
• Answer incoming calls, manage switchboards, and transfer calls professionally.
• Maintain appointment schedules and manage meeting room bookings.
• Handle visitor logs, ID cards, and front-desk security procedures.
• Receive, sort, and distribute mail or courier packages.
• Maintain a tidy and organized reception area.
• Assist with basic administrative tasks such as data entry and document filing.
• Provide information to customers and respond to general inquiries.
• Support other departments with admin tasks when required.

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Required Qualifications

• High school diploma or bachelor’s degree (preferred but not mandatory).
• Excellent verbal and written communication skills.
• Basic computer skills (MS Office, email, scheduling tools).
• Pleasant personality with a professional appearance.
• Ability to handle multiple tasks and work under pressure.

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Preferred Skills

• Prior experience as a receptionist or in front-office roles.
• Strong customer service and interpersonal skills.
• Good time-management and organizational abilities.
• Familiarity with office equipment like printers, scanners, and intercom systems.
• Attention to detail and problem-solving skills.